FAQ
Frequently Asked Questions
How cold does the water get? +
Down to 3°C with precise chiller control — no ice required.
Can I use it indoors and outdoors? +
Yes. All RISE systems are engineered for both indoor and outdoor environments, operating reliably in ambient temperatures of 33–120°F.
How long does it take to cool the water? +
Typically 2–4 hours depending on the starting water temperature and ambient conditions.
What maintenance is required? +
Change the water every 2–4 weeks and use the included filtration system to keep it clean. Minimal upkeep for a long-lasting system.
Does it come with a warranty? +
Yes — all RISE systems include a 1-year warranty covering parts and workmanship.
What is the delivery policy? +
Free delivery on all orders. Estimated delivery time is 5–10 business days.