Shipping policy

Shipping Policy – Rise Recovery

At Rise Recovery, we are committed to delivering your order safely and efficiently.


Order Processing

All orders are processed within 1–3 business days after payment confirmation.

Orders placed on weekends or holidays will be processed on the next business day.


Shipping Times

Due to the nature of our products and supplier logistics, delivery times may vary:

  • Standard Delivery: 7–15 business days

  • Remote Areas: up to 20 business days

Please note that delivery times are estimates and may be affected by external factors such as customs, weather, or carrier delays.


Shipping Costs

Shipping costs are calculated at checkout.
We may offer free shipping promotions on selected products or regions.


Order Tracking

Once your order has been shipped, you will receive a confirmation email with a tracking number to monitor your delivery.


Delays

While we aim to meet all estimated delivery times, Rise Recovery is not responsible for delays caused by:

  • Shipping carriers

  • Customs clearance

  • Incorrect shipping information provided by the customer


Incorrect Address

Please ensure that your shipping address is correct at checkout.
We are not responsible for orders shipped to incorrectly provided addresses.


Damaged or Lost Packages

If your order arrives damaged or is lost in transit, please contact us within 48 hours at:
support@riserecoovery.com

We will work with the carrier to resolve the issue and provide a replacement or solution where applicable.


International Shipping

We ship internationally. Customers are responsible for any applicable customs duties or import taxes.


Contact

For any shipping-related inquiries, please contact:
support@riserecoovery.com


Rise Recovery reserves the right to update this Shipping Policy at any time.