Shipping policy
Shipping Policy – Rise Recovery
At Rise Recovery, we are committed to delivering your order safely and efficiently.
Order Processing
All orders are processed within 1–3 business days after payment confirmation.
Orders placed on weekends or holidays will be processed on the next business day.
Shipping Times
Due to the nature of our products and supplier logistics, delivery times may vary:
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Standard Delivery: 7–15 business days
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Remote Areas: up to 20 business days
Please note that delivery times are estimates and may be affected by external factors such as customs, weather, or carrier delays.
Shipping Costs
Shipping costs are calculated at checkout.
We may offer free shipping promotions on selected products or regions.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number to monitor your delivery.
Delays
While we aim to meet all estimated delivery times, Rise Recovery is not responsible for delays caused by:
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Shipping carriers
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Customs clearance
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Incorrect shipping information provided by the customer
Incorrect Address
Please ensure that your shipping address is correct at checkout.
We are not responsible for orders shipped to incorrectly provided addresses.
Damaged or Lost Packages
If your order arrives damaged or is lost in transit, please contact us within 48 hours at:
support@riserecoovery.com
We will work with the carrier to resolve the issue and provide a replacement or solution where applicable.
International Shipping
We ship internationally. Customers are responsible for any applicable customs duties or import taxes.
Contact
For any shipping-related inquiries, please contact:
support@riserecoovery.com
Rise Recovery reserves the right to update this Shipping Policy at any time.